Referral and Third-Party Disclosure
Japan Medical helps international patients identify and communicate with healthcare providers in Japan. This disclosure explains how those providers remain independent and how commercial or coordination relationships may exist.
Independent Medical Providers
Clinical responsibility remains independent
What an Introduction Means
Relevance is not the same as a medical recommendation
An introduction to a hospital, clinic, physician, laboratory, screening center, or other institution means that the provider may offer services relevant to the patient’s inquiry or may be able to review the requested case.
It does not mean Japan Medical has determined that a particular treatment, test, or procedure is medically appropriate for that patient.
Only an appropriately qualified healthcare professional with sufficient information about the patient can make an individualized medical assessment.
How Providers May Be Identified
Selection can reflect practical patient needs
Medical specialty
The provider may offer the specialty, screening service, diagnostic service, or treatment category relevant to the inquiry.
International access
The institution may accept international patients or have administrative processes for overseas medical records.
Language support
Availability of interpretation, translation, or multilingual coordination may affect practical suitability.
Location and timing
Location, scheduling, appointment availability, and travel timing may affect which provider can reasonably handle the request.
Administrative fit
Some providers may be better able to review overseas records, accept specific document formats, or coordinate particular services.
Network limits
Japan Medical does not represent every healthcare provider in Japan. A provider appearing on this website should not be interpreted as the highest-ranked or best provider in Japan.
Commercial Relationships
A financial relationship may exist
Possible provider fees
Japan Medical may have commercial or coordination relationships with certain healthcare providers and may receive an administrative, coordination, marketing, or referral-related fee depending on the arrangement.
Disclosure principle
Where a financial relationship could reasonably be relevant to a patient’s decision, Japan Medical aims to disclose that relationship appropriately.
No clinical control
A commercial relationship does not give Japan Medical authority over a physician’s clinical judgment and does not guarantee that a patient will be accepted for treatment.
Provider Prices and Japan Medical Fees
Medical charges and coordination fees should stay separate
Provider estimates
Japan Medical may communicate treatment or examination prices supplied by an independent provider. Unless expressly stated otherwise, those medical prices are determined by the provider.
Final medical cost
Treatment costs may change after medical review because of testing, medication, hospitalization, additional procedures, follow-up, complications, or other clinical needs.
Japan Medical services
Where Japan Medical charges for coordination, translation, administrative support, or another non-medical service, that charge should be identified separately from the provider’s medical fees.
No Guarantee of Provider Performance
Independence means no promise of future performance
Japan Medical may perform reasonable administrative checks or review available information before working with a provider, but we cannot guarantee every aspect of an independent provider’s future conduct, staffing, service quality, availability, or clinical outcome.
Before proceeding, patients should review the provider’s own treatment explanation, material risks, alternatives, informed-consent documents, credentials where relevant, pricing, cancellation terms, and follow-up requirements.
Patient Choice and Second Opinions
An introduction does not remove your choice
Questions or Complaints About Medical Care
Clinical complaints belong with the responsible provider
Questions or complaints concerning diagnosis, treatment, clinical procedures, medical staff, medical records, or medical billing should generally be raised directly with the healthcare provider responsible for that service.
Japan Medical may assist with communication where appropriate, but we cannot replace the provider’s formal clinical, billing, privacy, or complaint-handling process.
Third-Party Websites and Information
External links remain independent
Links to independent provider, public authority, registry, journal, or other third-party websites are provided for reference or convenience.
Japan Medical does not control the content, security, privacy policies, or future availability of independent external websites.
Mentioning a provider or linking to its website does not mean Japan Medical owns or medically controls that provider.
Contact Japan Medical
Questions about a provider relationship?
Contact Japan Medical through WhatsApp or LINE if you want clarification about our administrative role or whether a material commercial relationship applies to a provider discussed with you.
Message Us on WhatsApp5-4-6 Ginza, Chuo-ku, Tokyo 104-0061, Japan